Your order will be delivered through our premium shipping partner, FedEx (U.S. domestic orders only).

Shipping Destinations

• We ship to the 48 contiguous U.S. states and Australia.

• For delivery to Alaska, Hawaii, or other territories, please contact us support@portasource.com

Shipping Times

All orders are shipped from our California warehouse via FedEx.

• Processing Time: Orders are processed and shipped within 24 hours of purchase (including weekends and holidays).

• Transit Time: 5–7 business days (varies by destination).

• Total Delivery Time: Typically 6–8 business days from order date.

• Note: Delays may occur due to carrier delays, weather, or holidays.

Shipping Costs

• Free Shipping: Orders over $200 qualify for free shipping.

• Standard Shipping: Orders under $200 will incur shipping fees calculated at checkout (based on weight and destination).

Shipping Carriers

• We partner with trusted carrier FedEx to ensure reliable delivery.

• You’ll receive a tracking number via email once your order ships.

Returns & Exchanges

• Please review our Return & Refund Policy for details on eligibility, timeframes, and instructions.

Additional Notes

• Address Errors: If a package is returned due to an incorrect address, the customer is responsible for reshipping fees.

• Contact Us: For urgent shipping inquiries, email support@portasource.com.